Technical Support Engineer (m/f/d)

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Argus Villines

Argus Villines

Senior Recruiter

Rueppurrer Str. 1
76137 Karlsruhe

This is an exciting opportunity to leverage the latest cloud computing technologies to help solve technical problems and improve our product.


BrandMaker is looking for highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Java, Linux, networking, and general knowledge of cloud services. We need engineers who understand how to think big and simplify solutions to complex problems; all while ensuring our customers continue to have the best experience possible.

About the Job:


On a “typical” day, you may dive deep to find the root cause of a customer problem, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automating operations processes. As a member of our team, you’ll be part of a group of operations engineers providing troubleshooting and operational support, and developing innovations to automate operational tasks.


By working together on behalf of our customers, we are shaping the future – one innovative product, service, and idea at a time. Are you ready to take on the challenge? Shape the future with us!


What You Need to Succeed:


  • You have a bachelor’s degree in computer science, engineering, or a related field, or have education with related work experience.


  • Work on high concurrency, high throughput systems and knowledge of distributed systems.


  • A strong understanding of Linux fundamentals


  • Demonstrated proficiency with scripting and programming languages, such as Bash, Python, Java


  • You are experienced in mission critical 24×7 systems


  • You have excellent troubleshooting and documentation skills



  • Your judgment and instincts are good in making decisions


  • You have the ability to prioritize and work in complex, fast-paced situations


  • You are fluent in both German and English



What We Offer:


  • Both on-site and remote work is possible with us
  • You can expect a varied and exciting job in a team of professionals who love their work
  • The hierarchies are flat and the working atmosphere friendly
  • We demand and promote suitable personal initiatives for further education
  • many benefits such as a generous pension plan are also available for you
  • 30 days vacation right at the beginning are standard with us
  • Attractive salary with performance-related bonus
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We look forward hearing from you!

Be a part of a great team

At BrandMaker, we’re looking for people with passion, grit, and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out — and set you apart— especially if your career has taken some extraordinary twists and turns. At BrandMaker, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions.


Healthy snacks

Free hot and cold drinks

Gaming room

Shopping opportunities in the same building


Remote work

Flexible working time

Awesome office parties


Internet subsidy

Office furniture subsidy

Company pension plan

Can't Find the Perfect Job?

Then send us an open application! Remember to tell us what department or type of role you would prefer. We are looking forward to receiving your application!